Legal

Privacy Policy

This policy explains how MeterBuddy handles account information, utility reading data, website activity, cookies, and advertising-related disclosures in support of the MeterBuddy homeowner platform.

Information we collect

MeterBuddy may collect account details such as email address, profile information, and authentication-related metadata needed to operate your account.

The service may also store utility reading records, usage values, uploaded meter images, timestamps, and related account history needed to present your readings and reports.

When you use the website, MeterBuddy and its service providers may also collect device, browser, IP address, approximate location, referral, and page interaction information for security, analytics, support, and advertising operations.

How information is used

We use collected information to provide account access, display utility history, support analytics features, improve reliability, and deliver customer support when needed.

We may also use technical and diagnostic information to secure the service, detect abuse, troubleshoot application issues, measure product performance, and manage advertising shown to free-plan users on the website.

Cookies and similar technologies

MeterBuddy may use cookies, local storage, pixels, and similar technologies to keep users signed in, remember preferences, measure usage, support security features, and understand how the website is used.

If advertising is shown on the website, MeterBuddy or advertising partners may use cookies or similar technologies to deliver, measure, limit, or personalize ads, subject to applicable law, platform settings, and available consent controls.

Advertising disclosures

Free-plan website experiences may include clearly identified sponsored placements or third-party ads. Paid or Pro experiences may be offered without those ad placements.

Advertising partners may receive limited technical information associated with ad delivery, such as browser, device, IP address, cookie identifiers, and ad interaction data, in accordance with their own policies and applicable law.

Sharing and retention

MeterBuddy is designed around preserving a user-owned household record. Data is shared with service providers only as reasonably necessary to host, secure, and operate the platform.

This may include infrastructure, authentication, analytics, email delivery, support, and advertising service providers where those services are enabled.

Records are retained for as long as needed to support your account, legal obligations, and operational integrity unless a shorter retention period is required by law or a user exercises an applicable deletion right.